• Language

  • Shipment Country

  • SALES CONTACT +4915757324610

    MAIL emad@ggmgastro.com

  • 0 0
    • No products in the cart.
  • About Us

    Since its founding around 10 years ago GGM Gastro International GmbH has made its name worldwide as a high-performing importer and exporter of premium catering equipment. It all started with a small team in 2004. From there, we enlarged the concept of GGM  Gastro and have since expanded into office space covering 178.000m2.

    Today more than 150 employees work for GGM Gastro across 3 countries. In recent years, we have intensified our online presence on the relevant sales and trade portals, as well as on social media including Ebay, Amazon Facebook and Twitter, and this has contributed significantly to our sucess.

    Thanks to optimum contacts with over 100 manufactures, we are able to supply our products at attractive conditions and in the highest quality. This allows us to satisfy your every wish with the utmost speed and ease. We keep a close eye on the market so that we can always react to the latest innovations and technical developments. This not only benefits us, but our customers too.

    So what are you waiting for? Take advantage of our experience and share in our successful future!

    Company Facts


    More Than

    0K


    Satisfied Customer

    More Than

    0


    Suppliers

    More Than

    0K


    Products

    More Than

    0


    Team Members

    FAQ (Frequently Asked Questions)

    1 I am a private customer/association. Can I purchase products from you?

    Our offers in the online shop are geared exclusively towards business clients, authorities, associations and social and church institutions within the meaning of ß14 BGB (German Civil Code).

    2 What are the shipping costs for an invoice value below € 100?

    We ship our products free of charge within Germany.

    3 What payment options are available?

    – SEPA credit transfer
    – Cash on delivery (within Germany only, €49.90 fee, not possible for express deliveries)
    – PayPal plus 3.9%
    – Immediate transfer plus 1%
    – Credit card plus 3.49%

    4 Do you offer payment by instalments?

    No, we do not offer payment by installments or financing.

    5 Do you also offer leasing?

    Yes, please contact our sales department by phone or in writing for this.

    7 What is a VAT ID number? Why should I state it when ordering?

    A VAT ID number allows you as an EU customer to make VAT-free purchases within Germany.

    8 How long does delivery take?

    If the goods are in stock, delivery takes approximately 5-6 working days after receipt of payment. For articles that are not in stock at the time, delivery takes approximately 3-4 weeks.

    9 What is the ordering procedure in your web shop?

    If you have placed the order on our website, an order confirmation will be sent to your e-mail address within minutes. Once we have received the order it is processed internally and you will be informed of the delivery time. Once the goods have left our warehouse, you will receive a shipping confirmation from us. The forwarding agency will notify you one day before delivery.

    10 What should I note when the goods are delivered?

    In accordance with § 377 HGB (German Commercial Code), the customer is obliged to examine the goods delivered in the presence of the driver immediately and to note on the shipping order any damages caused during transportation. In the event of any grievances, please inform us without delay. The driver is obliged to wait for this visual check to be performed. By signing, you confirm that you have received the goods in a flawless condition! Subsequent complaints can unfortunately not be considered.

    11 Can I order tailor-made articles (custom-made design)?

    We offer custom-made stainless steel furniture articles. Click here to find more information.
    We also offer deep freeze and refrigeration cells.

    Please note the right of withdrawal allowed for in §5 (10) of our Terms and Conditions:
    The right of withdrawal does not apply to agreements for the delivery of goods manufactured to customer specifications, tailored to the customer’s personal requirements or any other form of special orders, such as articles outside of the product range.

    12 What types of warranty do you provide?

    You can choose from the following warranty options:
    – Replacement parts warranty: no additional charge
    – 1 year full guarantee: 5% surcharge on the net value of goods
    – 2 year full guarantee: 10% surcharge on the net value of goods.
    Please note that you need to have our equipment connected by a specialist; if you are unable to present this invoice during the warranty period, we unfortunately can no longer offer any warranty.

    13 What happens after the warranty expires?

    Once the warranty expires you can of course continue to order replacement parts from us, and we would be happy to provide you with a quotation.

    14 Can I hire equipment or purchase used goods from you?

    We only sell new goods with a CE certificate via our online shop. B-stock may be purchased from our Ochtrup location. We do not hire out equipment.

    15 What reselling options do I have with you?

    Send us your order including a letterhead and the business registration of your company; we will then check it internally and, where appropriate, offer you a dealer discount.

    Your Advantages with GGM

    Extremely Inexpensive

    We offer the lowest price, guaranteed.

    Free support

    We are at your side during your purchase.

    Excellent guarantee conditions

    We offer several types of guarantees

    Worldwide delivery

    We deliver your order wordwide.

    Quick dispatch

    Most of our articles are available directly.

    Purchasing without a risk

    Uncomplicated return

    Contact Us

    Sales / Consulting:
    Tel: +49 (0) 2553 7220 210
    info@ggmgastro.com

    Delivery status: Tel: +49 (0) 2553 7220 320
    logistik@ggmgastro.com

    Service and guarantee:
    Tel: +49 (0) 2553 7220 370
    technik@ggmgastro.com

    Complaints:
    Tel: +49 (0) 2553 7220 320
    reklamation@ggmgastro.com

    Business hours:
    Monday to Friday
    08:30 - 12:30 & 13:30 - 17:30
    info@ggmgastro.com

    Our Address

    GGM Gastro International GmbH
    Weinerpark 16
    48607 Ochtrup
    Germany

    (Mo.-Fr. 8.30 - 17.30 Uhr)
    Tel: + 49 (0) 2553 / 7220 0
    Fax: +49 (0) 2553 / 7220 200
    Email: international@ggmgastro.com

    Menu